1. Reservations & Deposits • Booking Deposit: To secure your reservation, a deposit equal to one (1) night's stay will be charged at the time of booking. • Two night minimum stay required 2. Check-In & Check-Out • Check-In: Standard arrival is between 3:00 PM and 6:00 PM. ◦ Early/Late Arrivals: Please contact us in advance if you plan to arrive before or after this window; we will do our best to accommodate you. ◦ Self Check-In: Available for arrivals after 6:00 PM. • Check-Out: Standard departure is by 11:00 AM. ◦ Late Check-Out: You may request a late check-out of 2:00 PM for an additional $25 fee, subject to availability. 3. Cancellations & Refunds • Service Charge: All cancellations are subject to a $25 non-refundable service charge. • 15+ Days Prior Notice: Your deposit will be refunded, minus the $25 service charge. • 7 to 14 Days Notice: Cancellations made within this window will be charged 50% (½) of the total stay. • Less than 7 Days Notice: Your deposit will be forfeited. Flexibility: The $25 cancellation fee is waived if you choose to transfer your deposit to a new booking date. • PLEASE NOTE- We do not refund early departures • Groups of 4-5 rooms: We kindly ask for a cancellation 30 day notice. 14 day notice 50% of the stay will be charged. Less than 7 days notice, the entire amount of your stay will be charged. 4. Smoking Policy • Indoor Areas: Our property is strictly smoke-free indoors. • Outdoor Areas: Smoking is ONLY permitted behind the property in the outdoor patio area near the fire pit and in the spaces beyond. • Courtesy: Please be courteous to other guests and dispose of waste properly while using outdoor areas. 5. Damages & Room Condition • Liability: Guests are responsible for any damage to the room, furnishings, or common areas beyond normal wear and tear. • Specialized Cleaning: A fee may be applied if the room requires professional deep cleaning (e.g., evidence of smoking indoors or significant spills/stains). • Authorization: By booking, you authorize the property to charge the credit card on file for the costs of repairs or professional restoration. 6. Occupancy & Unregistered Guests • Unregistered Guests: For the safety and security of all residents, only guests listed on the reservation are permitted on the property after 9:00 PM. • Room Capacity: Occupancy is strictly limited to the number of guests specified during booking. Please notify us if you wish to have a visitor during the day. • Our mission is to be a romantic/relaxing retreat, as a courtesy to our guests, we respectfully request no children under the age of 12. A Final Note on Our Flexibility At Tillinghast Manor our goal is to provide you with a relaxing and memorable stay. While these policies help our small business run smoothly, we are human and understand that every guest has unique needs. If you have questions regarding specific policies-such as traveling with pets, children's ages, or special accommodations-please do not hesitate to reach out to us directly. We are always happy to have a conversation and will do our very best to be flexible and accommodate your needs whenever possible. We look forward to welcoming you into our home in the near future!

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